About Us
Rooted in the Rogue Valley Since 1962
We're not a chain. We're not a website. We're your neighbors, and we've been taking care of this community for over 60 years.
7591 Crater Lake Hwy, Suite A · White City, OR 97503 · (541) 826-4414
Meet Our Team
“When you walk through our doors, you're not a transaction. You'rea neighbor.”
Cascade Pharmacy opened its doors in White City, Oregon in 1962, back when pharmacists still knew every patient by name, and the corner pharmacy was the heart of the neighborhood. A lot has changed since then. We haven't.
We're an independent, locally owned pharmacy: not a franchise, not a chain, and not an internet operation. Every prescription we fill is dispensed in person by a licensed pharmacist at our physical location on Crater Lake Highway. Every patient who walks through our door, pulls up to our drive-thru, or calls our number is treated like a member of our pharmacy family.
We serve White City, Medford, Central Point, Eagle Point, Shady Cove, Trail, Butte Falls, Prospect, and communities throughout rural Jackson County. This is our home. These are our people. And this is the work we show up for every single day.
Our Mission
What Drives Us
Our Patients
Our mission is to improve the health and well-being of every person who trusts us with their care. We treat each patient with compassion, empathy, and respect, and we back that care with the best clinical knowledge and technology available to independent pharmacy.
Our Team
Our pharmacy staff is our most important asset. We have built a team of people who genuinely love what they do and who they do it for. We lead with inclusion, integrity, and mutual respect, because a team that feels valued takes better care of you.
Our Community
Healthy people build healthy communities. Every time we help someone manage their medications, get vaccinated, or understand their health better, we are investing in the Rogue Valley, not just one patient. That ripple effect is why we do this work.
Our Values
The Values We Work By
These aren't words on a wall. They're how we show up, for each other and for you.
Empathy & Compassion
We seek to understand your situation before we offer solutions.
Respect
We treat every patient, team member, and provider with dignity, no exceptions.
Honesty & Integrity
We tell you the truth, even when it is complicated. Your trust is everything.
Curiosity & Growth
We never stop learning. Better knowledge means better care for you.
Gratitude
We are grateful for the opportunity to serve this community every single day.
Levity
Healthcare can be heavy. We believe in bringing warmth and a little humor when the moment calls for it.
Collaboration
We work closely with your doctors and providers so your whole care team is on the same page.
Stewardship
We treat this pharmacy, this team, and this community like they are our own, because they are.
Unity
We are a tight-knit team that builds trust through fellowship and showing up for one another.
Accountability
We own our wins and our mistakes equally. That is how we grow, and how we earn your confidence.
Cascade Pharmacy is a licensed retail pharmacy operating under the Oregon State Board of Pharmacy (License #RP-0002165). We dispense medications in person at our White City, Oregon location. We do not operate as an online pharmacy and do not sell, ship, or fulfill prescriptions via the internet. Free local delivery is available to patients within our Rogue Valley service area and is fulfilled by our staff.
Come See What 60 Years of Community Care Looks Like
New patients are always welcome. Stop in, call us, or request a refill for pickup or local delivery. We'd love to meet you.